Support
Support
We're a small team; thanks for helping make Scales better.
Get help
Email support@scalesbydnd.app with what happened and, if you can, a screenshot. We usually reply within two working days.
Your data
Export everything any time in the app (Me → Export all data). Delete your account in the app (Me → Delete account), or email us and we will do it for you.
Health worries
Scales is not veterinary advice. If an animal seems unwell, losing weight fast or not breathing normally, see an exotics vet.
Security
Found a security problem? Email support@scalesbydnd.app with "Security" in the subject. Please don't share it publicly until we have fixed it.